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FAQ's about Other Items and Issues

(Q)	How can I get my order faster?
(A)	To get your order faster contact customer service. We offer next day, second day or 3rd day air. Our customer service representatives can help find the price and times for delivery.

(Q)	How long will my order take to get here?
(A)	Most orders will arrive in 7-10 working days if the item is in stock. Orders to Canada, Alaska and Hawaii will take longer. Where noted some products may take longer.

(Q)	What is your return policy?
(A)	You may return any unused item within 30 days. You need to contact customer service for a return authorization number. You must ship it back to us prepaid freight either UPS or US mail. Upon receipt of product we will credit your card for the merchandise returned.

(Q)	Why buy Camp Chef?
(A)	For more than 15 years. Camp Chef products have outperformed other outdoor cooking products. Our industry-leading philosophy has helped us develop the finest equipment on the market. We are committed to quality, Performance, versatility and durability. Our patented systems allow you to mix and match cookware and accessories to create the perfect Modular Kitchen. So, whether you're planning on a trip to the beach. a hike in the mountains or just lounging on the patio -- Camp Chef has the power you need to prepare healthy meals FAST! Camp Chef junkies are appearing all over the nation! Once you've had a delicious Ultimate Dutch Oven dinner or tasted gourmet pancakes for breakfast you'll want to become a junkie too. Soon, the shelves on your garage will turn into your outdoor cooking storage center -- complete with griddle, grill, wok, pots and Dutch oven accessories.

(Q)	What if my product arrives broken / does not work?
(A)	If your product arrives broken or does not work, please contact the Camp Chef customer service team at 800.650.2433. We will help examine the nature of the problem and help resolve your concern so you are able to get the most from your quality Camp Chef product. < td>

(Q)	What if I break my product?
(A)	If you damage your product, please contact the Camp Chef customer service team at 800.650.2433. We will examine the nature of the problem and best resolve your concern to enable you to get the most from your Camp Chef product. Note: some products will wear with use. Camp Chef is not responsible for damage or concerns under user error, miss-use, excessive use or natural wear and tear.< td>